Assemblage et chargement
Comment utilser le PureClean
S5 Entretien après utilisation
Besoin de rouleaux et de filtres de rechange ? Achetez dès maintenant le kit de recharge PureClean S5 ! Il comprend 2 rouleaux de haute qualité et 2 filtres
cliquez sur le bouton de "Dépannage" pour plus d'informations
| Problem | Possible cause | Possible solution |
| Reduced spray or no spray | Clean water tank may be empty | Fill clean water tank as described in „4.1 Filling the clean water tank“ on page 11. |
| Clean water tank not re-installed correctly | Re-install clean water tank correctly as described in „4.1 Filling the clean water tank“ on page 11. | |
| Internal system may be clogged with dirt | Clean nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Spray tips on nozzle may be clogged with dirt or limescale | Clean nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| If the problem persists, we recommend using distilled water or adding descaler to your cleaning solution. | ||
| Water puddles remain on floor during usage | Inappropriate cleaning mode selected | Select dry mode as described in „4.3 Selecting cleaning modes“ on page 12. |
| Rubber element eroded | Replace the rubber element with a new one. Contact our customer service at www.vileda.com/ support | |
| Brush roller is not turning | Blocking has caused brush roller to stop | Clean blockages as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. |
| Clean water tank not re-installed properly | Re-install clean water tank properly as described in „4.1 Filling the clean water tank“ on page 11. | |
| Brush roller has not been re-installed properly after cleaning/ replacing | Re-install brush roller properly as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Water spillage on floor during self-cleaning | Dirty water tank was not emptied before running self-cleaning | Empty and clean the dirty water tank as described in „5.2 Emptying and cleaning the dirty water tank“ on page 16. |
| Self-cleaning does not work | Battery is low (below 10 %) | Charge as described in „3 Charging“ on page 10. |
| Brush roller jammed | Clean and re-install brush roller as described in | |
| „5.5 Cleaning the nozzle and the brush roller“ on page 18. | ||
| Vacuum channel in nozzle is clogged by debris | Clean the nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Device is not working | Battery charging status is insufficient | Let the device charge on its charging base as described in „3 Charging“ on page 10. |
| Nozzle or brush roller is clogged | Remove blockages and/or clean the brush roller as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Dirty water tank is full or has not been re-in- stalled properly after emptying/cleaning | Empty and re-install dirty water tank properly as described in „5.4 Reassembling dirty water tank components“ on page 17. | |
| A click sound indicates correct installation (" | ||
| ||
| Handle not fitted in place | Check handle installation and/or install it again as described in „2 Assembly“ on page 10. | |
| Device is not charging | Battery temperature is too high | Wait for up to one hour. Device should resume charging. |
| Charging base or its adaptor is not plugged in correctly | Make sure that everything is plugged in correctly. | |
| Loss of suction power | Dirty water tank is full and needs to be emptied | Empty dirty water tank as described in „5.2 Emp- tying and cleaning the dirty water tank“ on page 16. |
| Vacuum channel in nozzle is clogged by debris | Clean the nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Filter clogged by debris | Clean the filter as described in „5.3 Cleaning the tank cover and the filter“ on page 16. | |
| If the filter is still clogged after cleaning or if it is damaged, replace the filter, see „9 Accessories and spare parts“ on page 22. | ||
| Unusual noise while motor is running | Vacuum channel in nozzle is clogged by debris | Clean the nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. |
| Reduced spray or no spray | Clean water tank may be empty | Fill clean water tank as described in „4.1 Filling the clean water tank“ on page 11. |
| Clean water tank not re-installed correctly | Re-install clean water tank correctly as described in „4.1 Filling the clean water tank“ on page 11. | |
| Internal system may be clogged with dirt | Clean nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Spray tips on nozzle may be clogged with dirt or limescale | Clean nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| If the problem persists, we recommend using distilled water or adding descaler to your cleaning solution. | ||
| Water puddles remain on floor during usage | Inappropriate cleaning mode selected | Select dry mode as described in „4.3 Selecting cleaning modes“ on page 12. |
| Rubber element eroded | Replace the rubber element with a new one. Contact our customer service at www.vileda.com/ support | |
| Brush roller is not turning | Blocking has caused brush roller to stop | Clean blockages as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. |
| Clean water tank not re-installed properly | Re-install clean water tank properly as described in „4.1 Filling the clean water tank“ on page 11. | |
| Brush roller has not been re-installed properly after cleaning/ replacing | Re-install brush roller properly as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Water spillage on floor during self-cleaning | Dirty water tank was not emptied before running self-cleaning | Empty and clean the dirty water tank as described in „5.2 Emptying and cleaning the dirty water tank“ on page 16. |
| Self-cleaning does not work | Battery is low (below 10 %) | Charge as described in „3 Charging“ on page 10. |
| Brush roller jammed | Clean and re-install brush roller as described in | |
| „5.5 Cleaning the nozzle and the brush roller“ on page 18. | ||
| Vacuum channel in nozzle is clogged by debris | Clean the nozzle as described in „5.5 Cleaning the nozzle and the brush roller“ on page 18. | |
| Water is leaking | Foaming detergent was used | Use non-foaming detergent instead. |
| Dirty water tank is full and needs to be emptied | Empty dirty water tank as described in „5.2 Emp- tying and cleaning the dirty water tank“ on page 16. | |
| Dirty water tank not re-installed properly | Re-install dirty water tank as described in „5.4 Reassembling dirty water tank components“ on page 17. | |
| Clean water tank not re-installed properly | Re-install clean water tank as described in „4.1 Filling the clean water tank“ on page 11. | |
| Voice prompts are not emitted | Voice prompts are turned off | Turn on voice prompts as described in „4.4 Activating/deactivating and understanding voice prompts“ on page 13. |
| Voice prompts "Battery abnor- mal" | Error detected within the battery | Contact us via www.vileda.com/support |
| " | There should be a rec- ommendation emitted by the voice prompts | Voice prompt recommends an action: Proceed as recommended by the voice prompt see „4.4 Activating/deactivating and understanding voice prompts“ on page 13. |
| No voice prompts: Turn on voice prompts as described in „4.4 Activating/deactivating and understanding voice prompts“ on page 13. |
1) Puis-je utiliser un détergent ?
Oui, vous pouvez ajouter quelques gouttes d'un détergent non moussant. Vous pouvez vérifier à l'avance en secouant le flacon pour voir si de la mousse et des bulles se forment.
2) Puis-je utiliser des détergents avec de l'huile ou des cires mélangées à de l'eau propre ?
Les agents nettoyants contenant des huiles ou des cires ne sont pas recommandés, car ils pourraient obstruer le produit.
3) Puis-je mettre la brosse rouleau dans la machine à laver ?
Un nettoyage en profondeur de la brosse rouleau est recommandé à la main. Les parties en plastique de la brosse pourraient endommager la machine à laver.
4) Puis-je utiliser un adoucissant pour la brosse rouleau ?
L'utilisation d'adoucissant sur de la microfibre n'est pas optimale, car cela réduit les performances de nettoyage à long terme. Nous recommandons de la nettoyer avec de l'eau chaude et un détergent normal, puis de la laisser sécher à l'air libre.
5) Comment puis-je désactiver l'assistance vocale ?
Le bouton d'assistance vocale est situé à l'arrière de l'appareil. En appuyant une fois dessus, vous pouvez activer ou désactiver l'assistance selon vos préférences.
6) À quelle fréquence dois-je remplacer la brosse rouleau et les filtres ?
Cela dépend de l'intensité d'utilisation et du détergent que vous utilisez. Toutefois, avec une utilisation de 1 à 2 fois par semaine avec de l'eau ou un détergent, nous recommandons de remplacer la brosse rouleau et le filtre tous les 6 mois.
